Cypress facilities
🐕

Dog's Day Inn Pet Resort

17015 Houston Dr, Cypress, TX 77433

4.1
194 Google reviews
Staff overnightOutdoor yardPool / water playAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Dog's Day Inn Pet Resort is a family-owned facility operating since 1990 with 4 Houston-area locations (Atascocita, Cypress, Katy, Kingwood). They offer dog boarding, daycare, grooming, and training services with amenities including pools, outdoor play areas, and climate-controlled suites. Vaccination requirements include Rabies, DHLPPCV, and Bordetella.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHLPPCV, Bordetella

Policies & Details

Hours & Billing

Checkout time:12pm

Cancellation & Deposits

Deposit required — $100 during holidays
Holiday surcharge — $100 deposit required (non-refundable)

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — Discount for multiple pets in same suite
Senior dog accommodations
Owner operated

What Reviews Say

185 reviews analyzed

The facility has a stark divide between long-term loyalists who praise the affordable pricing and the manager Brandi, and a significant minority of customers reporting severe negligence. While many dogs appear happy and excited to visit, multiple high-severity reports of pets returning dehydrated, covered in waste, or suffering from medical issues raise serious safety concerns. Grooming services are particularly inconsistent, frequently resulting in 'shaved' or 'choppy' results that deviate from owner requests.

Value
4.5
Drop-off / pickup
4.3
Dog happiness
4.2
Staff
4.0
Facility
3.8
Communication
3.2
Cleanliness
3.0
Safety
2.5

People love

Long-term Trust(15)Affordability(7)Staff Care (Brandi)(12)

Staff shoutouts

Brandi(14 mentions)Lexi

Worth noting

Severe medical neglect/Dehydration

“her cat had gone from 11 pounds to 4 pounds... she was so dehydrated that they couldn’t take blood... they had to put her down.”

Sanitation and Hygiene (Urine/Feces)

“My cocker was given to me saturated in urine from chest down... She now has sores across her entire stomach.”

Feeding and Medication Negligence

“I then discovered all the food I left for him had not been touched... they chose to ignore it.”

Poor Grooming Quality(8 mentions)

“My dogs look like they got hair cuts with a lawnmower... She looks like a toddler with kid scissors cut her.”

Fleas/Illness after stay(5 mentions)

“Both came back infested with FLEAS...”

Unsupervised/Left outside(3 mentions)

“left outside unattended in the horrible Houston heat for over 30 mins with no shade what so ever.”

Owner replies to 85% of reviewsprofessional tone22 repeat customers

At a Glance

Google rating
4.1/ 5
Review score
3.7/ 5
Amenities9 of 14
Reviews194
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Boarding

$38–$55/night

Daycare

$25–$45/day

Contact

Visit Website+1 281-758-3234Get directions to 17015 Houston Dr, Cypress, TX 77433

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Cypress

🐕

Rosehill Pet Resort

Cypress, TX

4.8· 245 reviews

Contact for pricing

View Details
🐕

PetSuites Cypress Springs

Cypress, TX

4.6· 168 reviews
Live webcamGroomingTrainingOnline booking

Contact for pricing

View Details
🐕

Camp Bow Wow Cypress

Chain

Cypress, TX

4.8· 161 reviews
Cage-freeLive webcamOutdoor yardAccepts puppiesReactive breeds OK+3 more

From $52/night

View Details