DogSpot

Dog bite injury not detected by staff and owner failed to contact owner

“I had to discover the bite on my own, they didn't tell me about it. Then after I reached out, I was told the owner, Carlene, was going to contact me but she never did!”

Giardia parasite outbreak affecting multiple dogs

“my dog brought Giardia home with him and he was asymptomatic for 2 weeks so all of my dogs then had it. It's been a nightmare.”

Aggressive dog not separated from others causing injuries

“The place is being run by 20 year olds who didn't notice how aggressive another dog was being toward my dog.”

Unprofessional training methods with e-collar causing dog to bite trainer

“The trainer greets my dog for maybe a minute and then immediately puts the e-collar on him and takes him outside to start correcting him... my dog lunges and tries to bite the trainer!”

Breed discrimination/pit bull ban policy(8 mentions)

“They don't accept PitBulls. They didn't even give him a chance to get to know him.”

Lack of outdoor area(3 mentions)

“I just wish they had an outdoor area.”

Staff professionalism issues(3 mentions)

“If you ever come across this person named Brittney, your day will be ruined because she doesn't know how to respectfully talk to clients.”

Billing disputes/overcharging(2 mentions)

“I was told I was being billed for a full days rate... Charging for a full days rate for 5 minutes was more important to them than retaining this customer.”

Kennel cough/illness exposure(2 mentions)

“my dog was nipped at repeatedly. Also my dog came down with Kendall cough.”