Dogtopia of Atascocita

Undisclosed/unreported dog bite injuries during ownership transition

“I was not notified when it occurred and only learned about it later at pickup. In the days that followed, I discovered a second wound on the back of my dog’s ear that had not been disclosed or treated.”

Safety/Supervision concerns during meet-and-greet (incorrect harness, improper dog sizing)

“I found that his harness had been incorrectly put on through his back legs... I saw my puppy backed into a corner, visibly scared, with a larger dog barking directly at him.”

Camera technical issues(3 mentions)

“The big dog room cam is always lagging... I requested to see my dog in the environment, only to be told that the cameras weren’t working.”

Pricing and billing transparency

“On a random day the system 'was restarted' and they changed their prices... I was paying up to $90 when I was initially told I was always going to be charged $65.”

Lack of outdoor potty time(2 mentions)

“my least favorite part is the dogs aren’t taken out. They are in the same room. No potty training is enforced.”