Dogtopia of Hickory Plaza Nashville

Severe injury/Medical neglect

“returned to me with diarrhea and not being able to keep his food down, which led to me having to bring him to the emergency vet for severe dehydration and kidney damage... Apparently he had blood in his diarrhea on the day I picked him up... but no one thought that was something important that needed to be relayed.”

Failure to separate dogs with known anxiety/aggression

“they didn’t keep them separated and our dog got into a fight with another dog there and got a puncture wound just below her eye. The vet said that she came close to losing the eye.”

Ownership dispute/Police involvement

“they refused to give me my dog back and locked me out of the building. I had to go as far as to calling the police since that is considered theft of property.”

Health issues (Kennel Cough)

“recently I took my dog there for boarding and she came back with Kennel cough.”

Crate-related injuries

“when we picked our dog up, he had an opened wound on his nose... The employee stated it was from crate rub.”

Communication during conflict

“Mike the manager is calling me saying my dog is very violent... Mike is not listening to me... and he’s yelling at me over the phone.”