Dogtopia of North Gilbert

Severe customer-service dissatisfaction and limited scheduling flexibility

“Worst run Dogtopia I have encountered.”

Appointment cancellation or unclear vaccination-record communication

“they’d cancelled my appointment since I didn’t answer.”

High perceived cost

“I ended up pulling him from day care mainly because of the cost which came out to about $6k/year.”

Concern about dog enrichment and enjoyment

“I didn’t strongly feel that my dog was enjoying his time there”

Meet & Greet scheduling and vaccination-record communication(2 mentions)

“they’d cancelled my appointment since I didn’t answer.”

Perceived lack of meaningful enrichment

“I don’t think the dogs know or care the slightest bit about tic-tac-toe.”

Value for money

“I ended up pulling him from day care mainly because of the cost”