Double J Dog Boarding Kennel

Neglect and hygiene concerns (feces in coat, crusty eyes)

“One dog’s face was so crusty, She couldn’t even open her eyes. Our Golden doodle had poop mangled in his ENTIRE tail + coat.”

Alleged use of shock collars without permission (previous ownership)

“the young man brought my dog out to me with a bark shock collar on my dog!”

Dogs returning ill (Kennel Cough/Dehydration)

“When we got them back they both came home with a cough... Dog is emaciated & dehydrated after staying here.”

Communication/Phone Issues(4 mentions)

“Is there a trick on contacting the front office? We have tied multiple times via the phone, voicemail, and email over the past couple weeks with no luck.”

Dogs not getting 'Pack Play' as expected(3 mentions)

“I didn't appreciate being told upon returning that they didn't get to play... Sounded like they tried one time, then decided that the dogs were in for the duration.”