El Segundo facilities
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Down Dog Lodge

1501 E El Segundo Blvd, El Segundo, CA 90245

4.6
120 Google reviews
Cage-freeStaff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Down Dog Lodge is a 12,000 sq. ft. cage-free dog daycare, boarding, and grooming facility in El Segundo, CA, open 24/7 with separate areas for big and small dogs. They offer a two-phase temperament test for new clients, puppy program for dogs 3-6 months, and charge $100/night for boarding and $52-62/day for daycare with various package discounts available.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, Leptospirosis, CIV K9 Influenza

Policies & Details

Hours & Billing

Checkout time:12pm
Late pick-up fee:$25

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:Deposit forfeited if cancelled within 24 hours or no-show
Deposit required — 50% deposit during peak times
Holiday surcharge — $10/dog/day

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food (house food available for purchase)

Requirements

Spay/neuter policy:Required at 6 months
Temperament test fee:$80 ($40/phase)

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — $56/day for additional dog (daycare), $92/night for additional dog (boarding)
Senior dog accommodations

What Reviews Say

114 reviews analyzed

Down Dog Lodge is highly regarded for its exceptionally clean facility and a staff that genuinely bonds with the dogs, often memorizing names and providing a 'second home' atmosphere. While the facility maintains a very high satisfaction rate, some friction exists regarding their strict temperament testing and cage-free requirements, which has led to a few one-star reviews from owners of dogs who did not pass. Overall, customers praise the facility for returning dogs that are happy, well-socialized, and thoroughly exhausted from play.

Dog happiness
5.0
Cleanliness
5.0
Staff
4.8
Drop-off / pickup
4.8
Communication
4.7
Facility
4.6
Value
4.5
Safety
4.2

People love

Exhausted/Happy Dogs(15)Staff Memory/Personalization(5)Cleanliness(8)

Staff shoutouts

Ryan(14 mentions)Charlotte(6 mentions)Andy

Worth noting

Disputed temperament test results and lack of video evidence

“Their video footage of their compound is terrible/non existent so they have no evidence to show me of the alleged attack.”

Strict/Failed Temperament Tests(4 mentions)

“The handler came out and said my dog failed because she was snapping at other dogs - she's never bitten any dog or person in her life.”

Lack of real-time photo updates

“I do wish we get more photos in real time while he is there because we miss our boy!”

Owner replies to 82% of reviewswarm tone18 repeat customers

Top Rated

4.6 stars from 120+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 120 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.7/ 5
Amenities11 of 14
Reviews120
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Min puppy age

3 months

Pricing

Boarding

$100/night

Daycare

$52–$62/day

Contact

Visit Website+1 310-606-5507Get directions to 1501 E El Segundo Blvd, El Segundo, CA 90245

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