Apex facilities
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Edgewood Farm Kennel

8537 Smith Rd, Apex, NC 27539

4.7
54 Google reviews
Live webcamStaff overnightOutdoor yardReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Edgewood Farm Kennel is a family-owned dog boarding and daycare facility located on 10 acres in Apex, NC. The owners live on-site providing 24-hour supervision and have extensive show dog experience. They offer dog and cat boarding, daycare, and grooming services with climate-controlled indoor suites and private outdoor runs. They specialize in handling reactive dogs and senior pets, with add-ons like walks, playtime, and photo updates available.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: up to date vaccinations required (owner must provide proof)

Policies & Details

Hours & Billing

Drop-off hours:8am-12pm
Pick-up hours:4pm-5pm
Checkout time:12pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:50% of grooming service price for less than 24h notice; full charge for no-show or same-day cancellation
Holiday surcharge — $4/day

Care & Play

Group play
Solo play
Daily updates — Paid ($5 for picture update)
Feeding policy:Owner provides food (ProPlan included, specialty food $1/serving)

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

53 reviews analyzed

Edgewood Farm Kennel receives overwhelmingly positive reviews with a 5.0 average rating across 53 reviews. Customers consistently praise the clean facility, knowledgeable and caring staff (particularly Jamie, Tiffany, and Stacy), and excellent grooming services. The facility accommodates special needs including refrigerated food and nervous/reactive dogs. Long-term loyalty is strong with multiple customers citing 5-10+ years of service. Two isolated negative reviews (1-star) contain allegations about kennel cough and overcharging, which the owner professionally disputed. The owner responds to every review with personalized, warm messages within 1 day.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
5.0
Safety
4.5
Value
4.5
Drop-off / pickup
4.5

People love

Individual dog runs and sleeping spaces(5)Accommodating special needs (refrigerated food, nervous dogs)(6)Excellent grooming services(15)Long-term customer loyalty (years/10+ years)(8)Dogs excited to arrive and return(5)Reactive/nervous dog handling(2)

Staff shoutouts

Jamie(5 mentions)Tiffany(4 mentions)Stacy(3 mentions)Matt(3 mentions)LitaStephanieEvan

Worth noting

Kennel cough outbreak allegation

“Not only overcharge. But, now my dog has kennel cough yes after being vaccinated. His toys reaked of urine as did he.”

Potential sanitation concerns

“His toys reaked of urine as did he. NEVER AGAIN!!!!!!”

Walk service now charged as extra

“the new girl who has taken over from Matt considers walking a groomed dog an "extra" service, which is curious since dogs are there from 8 AM till 4. Never had a problem with Matt or Randy walking our dog before pick up, but after three years with them, today I was charged ten dollars more for a walk that was part of their usual protocol.”

Misunderstanding about facility setup

“I didn't get to actually see farther than the front door but if u don't mind boarding your dog outside then u may want to check it out”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone18 repeat customers

Top Rated

4.7 stars from 54+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 54 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.8/ 5
Amenities9 of 14
Reviews54
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$36–$44/night

Daycare

$36/day

Contact

Visit Website+1 919-303-9591Get directions to 8537 Smith Rd, Apex, NC 27539

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