Green Level Kennel

Dogs returned dirty/smelling of urine and feces

“My dogs were only in for two days and came home filthy and smelling like urine and feces.”

Medication not administered as requested

“I dropped my dog off... told the staff that she needs medicine twice a day... I picked her up sunday evening and discovered that she had not been given any of her medicine.”

Dog returned traumatized/anxious with behavioral changes

“He's been acting differently since he arrived and looks almost traumatized with the stay.”

Poor communication during stay

“They did not communicate with me throughout his stay to provide updates and make it hard to get images for status.”

Rude staff during drop-off

“The check-in was rushed, the lady was rude and disrespectful to me, and they basically snatched the dog off my arms and threw him in the back.”

Dog not eating well/weight loss

“He looked skinnier than when I dropped him off so I take it he was not eating well.”