Elite Suites Pet Resort - Southlake

Fatalities and severe injuries due to dog attacks/fence breaches

“My 7 lb Schnoodle was attacked by a 65 lb Husky because there was a hole in the fence... Gidget incurred a FRACTURED SCAPULA, 2 BROKEN RIBS... RUPTURED BLADDER.”

Allegations of negligence leading to pet death (illness/heat)

“Within 24 hours she was dead. I suspect she was left outside in the 100-plus degree weather.”

Corrupted or unavailable video footage during incidents

“when asked to see the video of the attack, we were told the video was corrupted.”

Pricing(5 mentions)

“Prices went up to an astronomical amount though which kind of sucks. $82 for a 20 pound dog grooming seems absurd.”

Hygiene/Neglect during boarding(4 mentions)

“Blankets soaked in urine... my dog had an accident and peed on the dog bed... it was not cleaned until the next morning.”

Unneutered dog policy(3 mentions)

“They won't keep neutered dogs anymore, even in their own section with solo playtime.”