Southlake Classic Pet Retreat

Grooming injury and infection

“they accidentally cut the back of his leg... days later the wound became pretty infected and we had to take him to the vet which cost us roughly $250.”

Alleged missed feedings

“over the 2 nights and 3 days they were there only about 5 cups were missing [out of 16].”

Evaluation failures/Mounting issues(5 mentions)

“we were told that our dogs aren't welcome back because of excessive mounting, playing too rough, and not taking correction.”

Grooming quality inconsistencies(4 mentions)

“hair hanging off and touching the ground (partly cut but still hanging and clumped together).”

Lobby/Tour restrictions (COVID-era)(3 mentions)

“They refused to let me tour the area that my dog would be staying in.”