Fido's World

Hygiene/Sanitation Neglect

“one had both back legs COVERED in dried feces. Do they just leave them there with their own poop to walk through or lay in?”

Health/Illness Outbreaks

“all 5 of our dogs that boarded there did end up with kennel cough. They also all came home with the most awful smell... like they were living in their pee and poop.”

Undisclosed Isolation

“I see that both of my dogs have been isolated from The group for at least 4 hours. I texted, no reply. I call THREE times before I got an answer.”

Dogs returning smelling bad/dirty(8 mentions)

“After a week long stay and alot of $ spent, our dog came back with kennel cough and smelled like a dump.”

Lack of communication regarding issues(6 mentions)

“There is a serious lack of communication between the staff members and pet owners. I was never called about them with any concerns.”

High-energy dogs being kenneled instead of playing(5 mentions)

“I don’t recommend taking a dog with high energy levels because with our experience, she just gets locked up.”

Grooming quality/consistency(6 mentions)

“Ruined my puppies 1st haircut. Also a pathetic half A-- bath!”