Fluffy's Pet Resort

Physical injury/Bite incidents

“our 2 year old pup had been BIT TWICE WHILE UNDER THEIR CARE! ... he had a bit mark and blood all over his back legs!”

Weight loss/Starvation concerns

“I left my pets there... I found them very thin; they don't take good care of them.”

Medical/Feeding errors

“I noticed that there was a full bowl of food in my cat's resort (and it was not his type of food either). My cat is... on a special diet due to previous urinary problems.”

Communication/Phone responsiveness(8 mentions)

“Even trying to get through to them was a hassle they never answer their phones and their voicemail was full.”

Odor and Cleanliness(7 mentions)

“The place smells absolutely horrid... my dog smells like pee and was whining because he had to pee so bad.”

Inconsistent Report Cards(10 mentions)

“We only received an update on them on day 3, never before that or after that.”

Facility Lighting/Size(5 mentions)

“The facility is small and run down with not a lot of area for dog to run... no lights in the suites.”