Four Paws Inn

Pet contracted fleas during boarding (multiple incidents)

“They gave my pet fleas and when I mentioned it, they did nothing but tell me 'Oh no sorry, book with us again!'”

Wrong equipment sizing causing safety hazard

“The bigger dog was brought out wearing the puppy's collar and harness, which were (of course) extremely small and choking her neck, as there's a 14 pound difference in their sizes.”

Diabetic cat not given insulin, forced into carrier with wooden dowel

“They consulted the vet and did not give his insulin... they were using a wooden dowel to try to force him back into the carrier.”

Dog not taken outside during daycare (6+ hours)

“When we picked her up after 6 hours, she obviously was not taken outside because she peed all over the floor.”

No overnight staff monitoring - animals left 13-14 hours without care

“The staff leaves at dinner time and does not come again until the next morning. The animals sit there for 13-14 hours from evening to morning with no monitoring, or letting them out.”

Price increases(4 mentions)

“The price has increased quite a bit in the last year.”

Long grooming days (8+ hours)(3 mentions)

“By dropping them off that early, their stay should not have been that long.”

Lack of communication/updates(2 mentions)

“We were promised updates on the condition of our 14 week old puppy and 6 year old dog that we never received, and the excuse was that they, 'got busy.'”

Large breed dogs not accommodated

“Our 11 month old, 94 lbs., German Shepherd was no longer welcomed. Their limited outdoor space doesn't allow for play.”