Pitt County K9 Academy Boarding & Grooming
855 Rivit St, Greenville, NC 27834
Overview
Pitt County K9 Academy is a family-owned facility in Greenville, NC owned by Macon Moore, a former K9 Handler with 20+ years of experience. They offer boarding, doggie daycare, grooming, and training services with climate-controlled kennels and daily report cards. The facility has two locations and provides additional services like pet taxi and mobile grooming.
Amenities & Policies
Required vaccinations: rabies, distemper, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
356 reviews analyzedPitt County K9 Academy receives overwhelmingly positive reviews (95%+ 5-star ratings) with exceptional marks for staff friendliness, dog happiness, and grooming quality. The facility excels in training programs and maintains excellent communication through daily report cards. Minor concerns include occasional price complaints, limited facility tours (due to safety protocols with loose dogs), and a few isolated incidents involving a deceased dog's handling and one malnutrition claim (owner provided detailed response). The owner actively responds to reviews professionally, including addressing negative feedback. This is a highly trusted, long-term care provider with strong community loyalty.
People love
Staff shoutouts
Worth noting
Dog returned malnourished/underweight after training
โWe just got Sega back from the two week training course and she is malnourished. You can feel every bone in her back and hips.โ
Charged cancellation fee after dog passed away
โI also reviewed the emailed receipt and they charged me a cancellation fee for our dog passing away!โ
Poor communication about deceased dog
โI called the morning before drop off to let them know she wouldnโt be attending as she passed away. I was told "ok".โ
Inability to tour facility
โI did find it weird that I couldn't go in and see the place for myself.โ
Missing items (toys) and dirty bedding returned
โHis bed was returned to us dirty and smelly in a trash bag and his toys were missing.โ
Price concerns(2 mentions)
โI find it hard to pay the high price. My dogs cut is more than my wifeโs and my cuts combined.โ
Limited tour/access to facility(2 mentions)
โI did find it weird that I couldn't go in and see the place for myself.โ
Training not effective for aggression issues
โThis trainer can only teach your dog to sit and stay. Other than that I'd go somewhere else. I came Looking for help in regards to aggressiveness due to protectiveness over the owner.โ
Top Rated
4.8 stars from 422+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 422 reviews.
At a Glance
Min puppy age
4 months
Pricing
Boarding
$40โ$50/night
Daycare
$25/day
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