Fur Babies Pet Resort

Medical/Insulin administration refusal after booking

“they tell me that they are no longer able to board her and give her her insulin shots... nobody called me to let me know that this reservation was going to be canceled.”

Injury management and transport dispute

“my other dog, Charlie, who had a caste on was able to completely chew it off... said they do not take animals to the vet even though they're across the street.”

Vaccination policy enforcement at check-in

“Show up to drop him off 1.5 hours before my flight just to be told a DHPP expired... they should have let me know over the phone when booking.”

Difficulty reaching staff by phone(2 mentions)

“I called 10-12 random times throughout the weekend while gone because I couldn't get through to see how he was doing.”

Limited availability for small dogs

“for small dogs they are almost always booked a week out so you can't just drop off your dog the day of.”