Furry Tails

Physical injuries during grooming (cuts/nicks)

“my dog has FIVE cuts throughout his body... 1 below his genitals and 1 behind each ear. For me, that’s unacceptable.”

Eye trauma/injury

“My dog eye lids were swollen and his eyes were bloodshot red... I never expected to pick up my dog and see him looking abused.”

Bizarre criminal allegation against owner

“I caught the OWNER drilling a hole in my gas tank because he thought I was with the dealership across the parking lot.”

Shaving/Matted hair disputes(6 mentions)

“I was informed that my dogs were too matted and needed to be shaved, but they were shaved much too close to the skin.”

Refusal of facility tours(3 mentions)

“No wonder when I visited before confirming my booking, they would not let me behind the counter to see their facility.”

Cat grooming issues (whiskers/incomplete service)(5 mentions)

“I noticed they have cut my cat’s whiskers short!! I was very upset... who cuts cats whiskers short???”