Hillcrest Kennel and Grooming
3541 Dickerson Pike, Nashville, TN 37207
Overview
Hillcrest Kennel and Grooming has served Nashville since the 1950s, offering boarding, daycare, and grooming services with a focus on safety, comfort, and experienced care. Their facility emphasizes home-like accommodations and attentive staff attention for dogs and cats.
Amenities & Policies
What Reviews Say
150 reviews analyzedHillcrest Kennel and Grooming is a long-standing Nashville staple with a deeply loyal customer base, some spanning over 30 years. While the majority of clients praise the staff's 'dog whisperer' abilities and genuine affection for animals, there are significant polarized reports regarding safety. A small but serious cluster of reviews describes physical injuries and grooming negligence that contrast sharply with the otherwise high satisfaction ratings.
People love
Staff shoutouts
Worth noting
Severe grooming injury (strangulation/eye trauma)
“My dog was being strangled because of the negligence of the groomer stepping away... Blood had pulled into his beautiful brown eye because he popped a blood vessel in his eye from strangulation.”
Unexplained physical injuries during boarding/grooming
“No one was able to explain the injuries to both of her eyes! My veterinarian says the injury to her eyes was no accident but related to trauma.”
Pricing and Billing Transparency(6 mentions)
“I was charged for 4 days even though they only stayed Friday PM until Monday PM... they never told me that I would get charged for a 4th day.”
Grooming quality/Communication(4 mentions)
“She then took the liberty of buzzing his hair down to the skin instead of calling to talk with me first.”
Top Rated
4.6 stars from 153+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 153 reviews.
At a Glance
Pricing
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