HomeDoggy

Withholding pet for payment

“I was unexpectedly told the total was $359... I was told that if I did not pay... my dog would not be released.”

Injuries and lack of cameras

“They cut my dog on the neck and didn't tell me... reported they don't have cameras on site to review.”

Health issues post-boarding (Kennel Cough)

“Picked up both dogs less than a week ago and they both are extremely sick... coughing started and now one dog continues throwing up.”

Pricing transparency/Bait-and-switch(8 mentions)

“Quoted one price... When I arrived to pick him up, the price was suddenly 50% more.”

Shaving double-coated breeds against instructions(5 mentions)

“They had shaved off both the top and under coat of his entire body... specifically discussed how we only wanted a very minor TRIM.”

Long wait times/Punctuality(6 mentions)

“They also are not very punctual and failed to communicate with us they were running late so we arrived to pick up our dog and were told to go back home.”