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Hounds Town Charlotte - NoDa

Name: Hounds Town Charlotte - NoDa
Address: 117 W 29th St, Charlotte, NC 28206, Charlotte, NC, 28206.0, US
Telephone: +1 704-870-7096
Rating: 4.9

hounds town

117 W 29th St, Charlotte, NC 28206

4.9

118 Google reviews

Cage-freeSmall dog areaAccepts puppiesReactive breeds OKGroomingOvernight potty breaksOnline booking

Overview

Hounds Town Charlotte - NoDa is a dog daycare and boarding facility offering all-day interactive play in specialized pack environments sorted by size and temperament. Opened in May 2023 and owned by Marcos De Oliveira, the facility provides dog daycare ($30-37/day), overnight boarding in townhomes or luxury condos ($55-70/night), pet spa services, and cat boarding. They emphasize a non-breed-discriminatory policy and require temperament testing and current vaccinations.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies6+ months

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Hours & Billing

Late pick-up fee:$30 after 12pm

Cancellation & Deposits

Deposit required — Required for holidays and stays of 5 nights or more

Care & Play

Group play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months (females) or 12 months (males)

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Facility

Extras

Multi-dog discount — $40 additional dog same Townhome/Condo

Owner operated

What Reviews Say

118 reviews analyzed

Hounds Town Charlotte - NoDa is highly regarded for its exceptionally friendly staff and the 'Hounds Town Hangover,' a term used by many customers to describe their dogs being happily exhausted after play. While one severe hygiene complaint exists, the overwhelming majority of guests praise the facility's cleanliness and the staff's willingness to go above and beyond, including medical transport for pets in need. The owner is actively involved, providing personalized and empathetic responses to nearly every reviewer.

Staff

5.0

Dog happiness

4.9

Drop-off / pickup

4.9

Communication

4.8

Value

4.8

Cleanliness

4.7

Facility

4.6

Safety

4.2

People love

Hounds Town Hangover(12)Staff Empathy & Care(45)Cleanliness/Smell(15)

Staff shoutouts

Marcos(6 mentions)Julia(4 mentions)Briana(2 mentions)

Worth noting

Dogs returned covered in waste/neglect

“Picked them up the next morning covered in urine and feces. They had been left alone from 4pm-11am.”

Safety concerns regarding unvetted shelter dogs

“owner of this place was co-mingling dogs from Animal Control that have no owner, no history... without my knowledge and permission.”

Lack of live webcams(2 mentions)

“I hope one day they add cameras for the playpen for live viewing”

Lobby noise levels

“Intake room very loud for check in and phone calls.”

Owner replies to 98% of reviewsAvg response: 2dwarm tone18 repeat customers

Top Rated

4.9 stars from 118+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 118 reviews.

At a Glance

Google rating

4.9/ 5

Review score

4.7/ 5

Amenities7 of 14

Reviews118

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Min puppy age

6 months

Pricing

Boarding

$55–$70/night

Daycare

$30–$37/day

Contact

Visit Website +1 704-870-7096 117 W 29th St, Charlotte, NC 28206

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