Hounds Town Indian Trail
hounds town2613 Hayes Rd, Monroe, NC 28110
Overview
Hounds Town Indian Trail is a family-owned dog daycare and boarding facility operated by Gerry and Stephanie Romanelli. They offer dog daycare ($25-34/day), overnight boarding in town homes or suites ($50-70/night), grooming spa services, cat boarding, and pet taxi. The facility emphasizes a pack-based philosophy with specialized playgroups sorted by size and temperament, accepting all breeds including those often discriminated against.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella
Policies & Details
Hours & Billing
Care & Play
Requirements
Extras
What Reviews Say
169 reviews analyzedHounds Town Indian Trail is highly regarded for its 'pack-style' socialization and the 'Hounds Town Hangover' (exhausted, happy dogs) it produces. Customers frequently praise the specific staff members by name and appreciate the daily photo/video updates and report cards. While there is one serious red flag regarding medication and feeding management for a senior dog, the overwhelming majority of clients report a clean, professional, and loving environment.
People love
Staff shoutouts
Worth noting
Medication and feeding negligence
“I also discovered I had too many pills left over which are for Toby’s heart mummer. Scary!! ... I received 10 cans of wet food back. I had sent 11 cans... Toby looked very thin.”
Post-boarding illness
“a couple days after we got home she got really sick... this year we boarded her again same thing she got extremely sick.”
No-tour policy
“they were not allowed to let me see the room where my puppies would stay! I could not take a peak at it!”
Lack of outdoor space(3 mentions)
“I was a little disappointed finding out that the dogs cannot go outside.”
Refund/Cancellation issues
“On May 21st I called and cancelled my reservation... On that same day they billed my credit card for $45.00.”
Top Rated
4.9 stars from 179+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 179 reviews.
At a Glance
Min puppy age
6 months
Pricing
Boarding
$50–$70/night
Daycare
$25–$34/day
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