Jet Pet Resort Olympic Village
124 W 3rd Ave #100, Vancouver, BC V5Y 1E9
Overview
Jet Pet Resort Olympic Village is a luxury dog daycare and boarding facility in Vancouver offering crate-free accommodations, 24/7 staff supervision, live pet cams, and a Dog Purposeful approach designed around a dog's perspective. They provide dog daycare, boarding (short-term and long-term), cat boarding, puppy daycare, grooming spa services, and medication administration, with climate-controlled suites and outdoor play areas.
Amenities & Policies
Required vaccinations: Bordetella, Distemper, Rabies
Policies & Details
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
348 reviews analyzedJet Pet Resort Olympic Village is highly praised for its exceptionally caring staff and robust communication, particularly the frequent photo updates and live webcams that provide peace of mind to pet owners. While dogs generally return home happy and exhausted, the facility faces consistent criticism regarding a strong urine odor and the lack of outdoor space due to its underground location. A significant point of contention for some owners is the lack of overnight staffing, though the management is very active in responding to feedback and addressing concerns directly.
People love
Staff shoutouts
Worth noting
Unattended overnight boarding
“I was very disappointed to find out that my puppy had been left alone every night while he was staying at Jet Pet.”
Injuries during group play
“When we picked them up, their ears and noses were bleeding, indicating a severe lack of proper care and supervision.”
Strong odor of urine(18 mentions)
“The entire facility has a persistent odour of urine... Upon pickup, our dog consistently smells strongly of urine.”
Lack of outdoor access/walks(6 mentions)
“There are no windows or natural light as everything is underground. This means pets never get to experience the outdoors.”
Kennel Cough/Illness(4 mentions)
“Unfortunately when we picked him up, he had caught a bad cough. $1,100 CAD in vet bills later.”
Top Rated
4.5 stars from 347+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 347 reviews.
At a Glance
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