Jordan's Boarding Kennels

Dog contracted illness and died after boarding

“He probably contracted a gastrointestinal or respiratory viral illness during his stay. [Nu] ended up passing away about 7 days after coming home from this place.”

Dog returned with raw, bleeding paws and injuries

“I discovered that she was limping and that her paws were completely raw and bleeding. The owner failed to mention or dare I even say notice.”

Dogs returning severely ill (fever, bloody diarrhea, lethargy)

“My perfectly healthy 2 year old dog came home so sick. He had a fever, shaking, refusing food, bloody diarrhea.”

Dogs covered in urine/feces, kennels filthy

“My dog smelled very strongly like urine. almost as if he was sleeping in his own urine. his fur was all stained yellow. his bed was full of urine.”

Dogs losing significant weight during short stays

“My 16 pound dog had lost 4 pounds!!”

Extreme uncleanliness - urine smell, dirty kennels, filthy conditions(10 mentions)

“The smell as soon as you walk in is horrendous. Kennels covered in urine. You can see the film on the floor and walls.”

Dogs coming home smelling of urine/feces(8 mentions)

“He smelled horrible and looked like he was oily...the smell will literally take your breath away.”

Dogs getting sick during or after boarding(5 mentions)

“My dog came home so sick...bloody diarrhea...fever, shaking, refusing food”

Poor staff attitude/rudeness(4 mentions)

“Lady had an attitude when I showed up a little early...The owner also called me to ask when I was picking my dog up in a very snotty attitude!”

Lack of communication about dog issues(4 mentions)

“Never called us...Didn't tell me about her diarrhea...Told owner about his passing...Not even a single 'sorry' or 'sorry for your loss' from them--just silence”