Julian's Pet Grooming, Daycare & Boarding

Dog injured during grooming/boarding - cuts, lacerations, nail bleeding

“My standard poodle had the worst experience... Three of her nails bled for 3 days. She was in pain.”

Dog escaped from facility

“They didn't adequately secure their fence and our puppy got out and was missing for 19 hours.”

Kennel cough/illness after boarding

“We ended up taking him home and bathing him ourselves. This will be the last time to use Julian's for grooming or kenneling.”

Aggressive handling/rough treatment

“They don't take care of timid animals well and will man handle them.”

Inconsistent grooming quality - uneven cuts, not following instructions(8 mentions)

“Sorry, but her hair on her ears and tail were cut too short and uneven.”

Poor communication - lack of updates, unreturned calls(6 mentions)

“I was also not impressed when the staff had trouble locating my dogs' belongings upon pick-up.”

Dog coming home injured or with wounds(5 mentions)

“my yorkie looks definitely horrible... she has scissors/machine marks everywhere and her legs are with almost bald spots.”