K-9 Coach

Injury/Sore reported after boarding

“He has an open sore at the end of his nose that looks like he was trying to dig out of something.”

Unsupervised/Destructive behavior in isolation

“mentioned that he chewed up a door when he was left in captivity. What? Why has no one called to tell us this?”

Pricing and Membership Fees(5 mentions)

“The reason I am giving 3 stars is due to the major price increases... you now have to pay $25 a month to be a 'club member'.”

Vaccination Policy Communication(3 mentions)

“Upon arrival I am turned away because he doesn't have a canine flu vaccine. Wasn't told over the phone a week ago.”

Management/Ownership Changes(4 mentions)

“Unfortunately it changed ownership and things changed, especially the staff... Repeated mishandled documentation along with appointment issues.”