K9 Resorts Luxury Pet Hotel Madison

Dog attack/mauling incident resulting in serious injuries

“On day 5 of our vacation, I received the dreaded call that Belle had been mauled by another dog. Her eyeball was dislodged from the socket. Her jaw was broken in three places and she suffered several puncture wounds.”

Vehicle towing from parking lot with poor customer service

“my car was in a wheel lift by a towing company... A very rude woman did not want to budge and tell the tow guy to lower my car. She just disappeared inside.”

Vague negative review without details

“Obnoxious. Lazy”

Long waitlist for daycare services

“I was told they have a 2 year waitlist for day care!”

Perceived high cost (though most feel it's worth it)(5 mentions)

“Expensive but worth it!”