Kadillac Kennel

Dog developed kennel cough after one-night stay

“My baby was in a blue cube and developed kennel cough after a one night stay.”

Dog returned with injured paw pads and nails cut too short

“When I got my dog back he had skinned paw pads on three of his feet and they had cut some of his nails too short to the point a couple were bleeding.”

Owner rudeness during customer interactions

“Dave the owner is the rudest and most unprofessional person I have ever met. He ranted about how people were always bothering him and not following the rules. Slamming doors and literally yelling at us.”

Poor grooming results causing injury

“They shaved the beautiful coat she had left gaps and long hairs all over her, cut her ears uneven and her tail short. Did not trim her nails... I found spots on her pads where the clippers got too close to her skin.”

Cancellation policy and deposit issues(4 mentions)

“We are being charged $100 for the time it took them to write us down in their schedule book and charge our credit card for the deposit. Not one minute of service from them at all.”

Owner Dave's unprofessional behavior(3 mentions)

“He spoke very rudely to me and said he would be charging my account $30.00 for the cancellation.”

Inconsistent grooming quality(2 mentions)

“This is the WORST Groom she has ever had!”