Keshlyn Kennel

Repeated reports of kennel cough and recovery problems after boarding

“both times she came back with kennel cough, was hoarse and took a week to acclimate back into our daily routine and environment.”

Reported eye infection and severe limp after stay

“first stay gave my dog a terrible eye infection & he came home with a SEVER limp.”

Alleged failure to communicate health issues

“they didn’t notify me or my vet of any issues during the stay or at pick up.”

Reported age-policy change not posted on website

“they are no longer boarding dogs 12 years and older. This policy isn't located anywhere on their website.”

Reported poor hygiene at pickup

“When I picked them up they smelled terrible and had poop in their fur.”

Kennel cough or post-stay illness(3 mentions)

“both times she came back with kennel cough”

Cleanliness or hygiene at pickup(2 mentions)

“When I picked them up they smelled terrible and had poop in their fur.”

Boarding inclusions and extra fee for outside play

“I was not aware that dog boarding does not include outside free time.”

Uncommunicated age restriction or inconsistent policies

“they are no longer boarding dogs 12 years and older. This policy isn't located anywhere on their website.”

Price concerns

“Very nice friendly helpful but expensive”