Charlotte facilities
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Labpups.com

1501 Gum Branch Rd, Charlotte, NC 28214

4.4
96 Google reviews
Staff overnightOutdoor yardAccepts puppiesGroomingTrainingClimate controlledOvernight potty breaks

Overview

LabPups.com is a professional AKC Labrador Retriever breeder since 1991 that also offers boarding and training services. Their boarding facility features state-of-the-art kennels with heated floors and a 10,000 sq ft play area, with overnight staff present and climate-controlled environments. They specialize in Labrador retrievers only, offering puppy sales starting at $2,549, boarding at $42.50/night, and a 21-day obedience training program for $1,500.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies8+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Breed restrictions: Labrador Retriever

Policies & Details

Cancellation & Deposits

Deposit required — $1,200 (for puppy reservations)

Care & Play

Group play

Extras

Senior dog accommodations
Owner operated

What Reviews Say

96 reviews analyzed

Labpups.com is a highly regarded Labrador breeder with a massive following of repeat customers, many returning after 10-15 years for subsequent dogs. Reviews overwhelmingly praise the 'calm' and 'family-friendly' temperament of the puppies and the effectiveness of their on-site training programs. However, the owner is notably defensive in response to negative feedback, particularly regarding health issues like hip dysplasia or cancer, often blaming the owners' choice of dog food or dismissing veterinary diagnoses.

Dog happiness
4.9
Staff
4.8
Safety
4.5
Communication
4.5
Drop-off / pickup
4.5
Facility
4.2
Value
4.0

People love

Calm TemperamentMulti-Generational LoyaltyEffective Training Programs

Staff shoutouts

Tripper(28 mentions)Tripp(12 mentions)

Worth noting

Disputed health guarantees and genetic testing

“The response from Tripp was that he hadn’t seen a dog with dysplasia in over 20 years... quoting a doctor who claimed hip dysplasia was not genetic.”

Missing AKC Registration Papers

“I have not received his registered documents he was supposed to be a registered lab for 1800 dollars... I have texted several times to try and get his papers to no avail.”

Strict No-Refund Policy

“The breeders explained we could not be refunded ANYTHING. Not even a small percentage. We had the puppy for a total of THREE days.”

Defensive Owner Responses

“Leaving a 1 star to hurt us is purely childish and vindictive.”

Owner replies to 100% of reviewsAvg response: 2ddefensive tone24 repeat customers

At a Glance

Google rating
4.4/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Min puppy age

8 months

Pricing

Boarding

$42.5/night

Contact

Visit Website+1 704-975-2726Get directions to 1501 Gum Branch Rd, Charlotte, NC 28214

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