Lickers n Sniffers

Dog given to stranger - serious safety breach where a dog was handed to an unverified person

“GAVE MY DOG TO A STRANGER... He did not ask her name, if she was the owner or where she lived. For all intensive purposes this was a complete stranger that he just willingly gave my dog to.”

Cat boarding neglect - cats left without attention, no updates provided as promised

“We received one picture, in which our cat clearly looks terrified... When I picked him up he was shaking and crying and was visibly upset for Days.”

Unsanitary smell in facility

“Unfortunately the place does smell very strongly.”

Dogs left unattended barking/fighting in back

“This place just leaves your dogs in the back barking incessantly for 30 minutes at a go. Dogs are constantly fighting in the back.”

Grooming quality inconsistent(2 mentions)

“They don't understand my dog's breed because they always give him super weird haircuts, and one time he came home being matted because they didn't brush him after his bath.”

Pricing transparency(2 mentions)

“After factoring in the credit card fee and sales tax, if you buy bulk packages you actually don't save anything.”

Unexpected charges without communication

“About a week after I picked up my dog, I had two additional charges on my card... To just charge a card with no contact or explanation is really odd.”

Cat boarding not prioritized

“Cat people - DO NOT use the cat boarding service. Clearly more focused on dogs.”