Lilah Belle Pet Spa, Boarding & Doggy Daycare

Physical injuries during grooming (cuts/nicks)

“Big bloody cut in our precious baby's ear... she deeply knicked into her ear, looks like it might need stitches.”

Medical neglect/Infection during boarding

“He had a large wallop infection in between his toes! His temperature rose to 107 degrees! ... this whole experience almost took his life.”

Shaving double-coated breeds without consent

“I did NOT ask them to SHAVE a pom which has a DOUBLE COAT AND IS ALWAYS A BIG NO NO.”

Defensive or combative owner responses(5 mentions)

“Every person with a bad experience who has reviewed gets a combative response that attempts to push all blame off of Lilah Belle.”

Long wait times/Disorganized appointments(4 mentions)

“My dog was locked up for 5 hours waiting to be groomed... nothing had been done yet because I was told that it’s first come first serve.”

Lack of communication/Photos during boarding(2 mentions)

“I was told upon dropping them off that I would begin receiving pictures... I never received anything until Sunday morning.”