Lucky Dog Pet Lodge

Dog sustained puncture wound while at facility, owner not notified until pickup

“On Feb 10, 2024 we picked up our dog and he had blood in his fur on his side... It was a puncture wound.”

Dog attacked by other dogs after being moved to wrong play area without authorization

“They moved him to a Big dog area without our authorization knowing we requested NOT TO. When we picked him up he was full of blood on his neck and had to go to emergency”

Multiple kennel cough outbreaks reported

“My dogs went here 3 times and caught kennel cough 2 of those times within 24 hours of attendance”

Puppy returned with burns/blisters on paws

“My puppy came home from his first 2 night stay with severe burns and blisters”

Dog returned with multiple bites and cuts from other dogs

“She came home and was limping. After looking her over we have found 3 bites behind her left ear a gash behind her right ear. A gash on her right side which is missing fur.”

Kennel cough outbreaks(5 mentions)

“My dogs went here 3 times and caught kennel cough 2 of those times within 24 hours of attendance (no dog park that week, so definitely caught at daycare)”

Staff phone usage during dog supervision(2 mentions)

“I noticed while watching the live cams... that a majority of the staff in the large dog play areas did not seem very attentive... There were multiple times I noticed staff on their cell phones (for long periods of time)”

Communication about health issues at facility(3 mentions)

“I wish kennel cough/flu information would have been communicated better at the beginning of the summer”