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Scout's Honor

Name: Scout's Honor
Address: 611 W 11th St, Bloomington, IN 47404, Bloomington, IN, 47404, US
Telephone: +1 812-287-8260
Rating: 4.9

611 W 11th St, Bloomington, IN 47404

4.9

248 Google reviewsGoogle Verified

Staff overnightOutdoor yardPool / water playGroomingTrainingClimate controlledOvernight potty breaks

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Dog-to-staff ratio: Today over 20% of our staff is certified in Fear Free Pet Boarding & Day Care practices and 40% are enrolled in continued education courses through the International Pet Boarding and Sitters Association.

Policies & Details

Hours & Billing

Drop-off hours:7am to 7pm

Cancellation & Deposits

Holiday surcharge — $15 Day Camp Charge

Care & Play

Group play

Daily updates — Free

Safety & Emergency

Fire safety system

Extras

Owner operated

What Reviews Say

24 reviews analyzed

Scout's Honor receives predominantly positive reviews praising dog happiness, caring staff, enrichment, daily photos and report cards, and perceived safety. A small number of reviews raise serious concerns about a dog injury and behavioral handling, kennel cough, outdoor barking/chaos, pricing, and communication during negative incidents. Owner responses are generally warm and professional, with one lengthy defensive response to a serious complaint.

Staff

5.0

Facility

5.0

Dog happiness

4.9

Safety

4.5

Communication

4.4

People love

Daily photos and report cards(9)Dogs appear happy and enjoy attending(8)Positive staff experiences(7)Safety and secure care(5)Enrichment and activities(4)Facility quality(4)Personalized care and familiarity(3)

Staff shoutouts

Zach

Worth noting

Reported injury allegedly caused by tight use of a gentle leader

“it left large cuts/scabs on her snout.”

Reported illness after boarding, including pneumonia

“Our younger dog has a mild case of kennel cough and our older dog has kennel cough that has turned into pneumonia.”

Owner response describes prior staff injuries and a dog deemed unsafe for group play

“Pepper injured several members of our staff and was deemed unsafe for group play.”

Noise and apparent outdoor-play disorder complaint

“The dogs never shut up outside... It is complete chaos.”

Combined value and incident-response dissatisfaction

“The high fees in combination with my vet bill and poor response to my concerns has definitely turned us off.”

Illness after boarding

“After a one week stay, both of my boys came home with kennel cough.”

Reported dog injury and handling concern

“When I went to pick her up later that afternoon they had it tightened way too tight, trying to use it like a muzzle, and it left large cuts/scabs on her snout.”

Outdoor barking and noise

“The dogs never shut up outside... It is complete chaos.”

Price dissatisfaction

“They are charging double what other day care/ boarding facilities are charging.”

Communication during a negative incident

“poor response to our concerns”

Owner replies to 58% of reviewsAvg response: 435dwarm tone10 repeat customers

PACCC Certified Staff

Provider Level

Staff: Charlie Myers

Independently certified by PACCC

Meets professional provider standards

Cross-referenced with PACCC’s certified professional directory.

Top Rated

4.9 stars from 248+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 248 reviews.

At a Glance

Google rating

4.9/ 5

Review scoreInsufficient topic coverage

Amenities7 of 14

Reviews248

Repeat customersNumber of reviews that mention returning or being a regular customer.10

Dog-to-staff ratio

Today over 20% of our staff is certified in Fear Free Pet Boarding & Day Care practices and 40% are enrolled in continued education courses through the International Pet Boarding and Sitters Association.