Luna Pet Resort

Alleged missed feedings during long-term boarding

“When I picked up this time, there were two full days (four means) per dog that were not fed. They were there for a total of 10 days, so that means the dogs were not fed 20% of the time.”

Allegations of poor staff treatment and disease outbreak

“owners here have no compassion for their staff’s mental wellbeing... Not to mention the kennel cough outbreak they’re having at the moment.”

Cat boarding experience(2 mentions)

“I definitely got the vibe this was a more dog-focused facility... kennels were pretty small and didn’t seem as separate as I would have preferred from the other cats.”

Communication/Follow-up failures(2 mentions)

“He was going to call me back with additional information and he never did.”