Fort Worth facilities
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Melissa Prestigious Pawz

12237 Business, US-287, Fort Worth, TX 76179

4.5
190 Google reviews
Outdoor yardSmall dog areaGroomingTrainingOnline booking

Overview

Melissa's Prestigious Pawz is a full-service dog care facility in Fort Worth offering luxury boarding, doggie daycare, professional grooming, private training, and a unique dog park with an on-site cantina. The facility features separate play areas for large and small dogs, with pricing starting at $65 for grooming and $695 for private training sessions.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

172 reviews analyzed

Melissa’s Prestigious Pawz is highly regarded by long-term dog owners for providing a loving, 'home-like' environment where pets feel safe, particularly those with anxiety or special needs. However, there is a significant pattern of friction regarding pricing transparency, with multiple customers reporting final bills hundreds of dollars higher than initial quotes due to matting or behavioral fees. While the facility excels in dog care and grooming quality, the owner's responses to criticism are frequently defensive and confrontational, and the facility appears ill-equipped for feline boarding.

Dog happiness
4.8
Staff
4.5
Facility
4.2
Cleanliness
4.0
Safety
4.0
Drop-off / pickup
3.5
Communication
3.2
Value
3.0

People love

Exceptional care for anxious/difficult dogs(9)High-quality grooming results(25)Treating pets like family(15)

Staff shoutouts

Melissa(28 mentions)Kim(2 mentions)Jodie

Worth noting

Significant price discrepancies between quotes and final bills

“Gave us a quote and then went from $85 when picking up to over $500.”

Inadequate cat care/trauma

“My cat is traumatized. She smelled like dogs when I picked her up... they are not capable of dealing with cats properly.”

Hidden fees and upcharging(12 mentions)

“Watch for extra charges. I told them not to do grooming and they added it any way.”

Owner's defensive or unprofessional communication(7 mentions)

“The way Kaitlyn and Melissa talked to my daughter... was SO malicious and unacceptable.”

Lack of itemized receipts(3 mentions)

“I asked for an itemized receipt- they do not provide that.”

Owner replies to 92% of reviewsdefensive tone22 repeat customers

Top Rated

4.5 stars from 190+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 190 reviews.

At a Glance

Google rating
4.5/ 5
Review score
3.9/ 5
Amenities5 of 14
Reviews190
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Contact facility for pricing

Contact

Visit Website+1 817-847-5577Get directions to 12237 Business, US-287, Fort Worth, TX 76179

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