Metropet Dog Center
2057 W Shore Rd, Warwick, RI 02889
Overview
Metropet Dog Center is a family-owned and operated dog daycare and boarding facility in Warwick, RI, voted #1 doggie daycare in Rhode Island. They offer daycare (Monday-Saturday), boarding (365 days), grooming services, and transport services, with a 5,000 sq.ft. climate-controlled indoor facility and over 10,000 sq.ft. of outdoor play space including pools.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Kennel Cough
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
59 reviews analyzedMetropet Dog Center enjoys overwhelmingly positive reviews (46 of 59 are 5-star) with customers praising the friendly staff, clean facility, excellent communication via daily report cards and photos, and high dog happiness. However, serious red flags emerge in 4 negative reviews citing understaffing, dogs sustaining injuries including gashes and bites, poor facility conditions, and allowing dogs with aggression history. The owner responds professionally to most reviews but cannot verify some negative reviewers as clients. The facility appears best suited for well-socialized dogs whose owners prioritize transparency and daily updates.
People love
Staff shoutouts
Worth noting
Understaffed facility with children supervising dogs
“They have their elementary/ early middle school kids watching dogs when they don't have enough employees. (a very frequent occurrence, every week.)”
Dogs sustaining injuries (gashes, bites)
“my dog started coming back with gashes on his face and neck with ointment on it... THE EXACT SAME THING happened”
Dogs with aggression history allowed, resulting in bites
“They let dogs in that have a history of aggression. (This dog that is KNOWN to bite people bit me and they didn't care at all)”
Poor facility conditions (concrete, rusty cages, unpadded outdoor area)
“Not only is the back room not padded, it's just concrete and old rusty cages they leave the dogs in from 12:00-2:00”
Dogs left in cages too long (12-24+ hours)
“The poor dogs that board here stay in the cages way too long”
Understaffing(2 mentions)
“It's obvious this place is understaffed and money hungry”
Dog injuries/bites at facility(4 mentions)
“my dog got bit on her butt and she can't must around that must anymore”
Grooming requirement for daycare
“They only take grooming clients for daycare participants”
Pricing concerns
“I feel that they're a little pricey”
At a Glance
Pricing
Boarding
$58/night
Daycare
$30–$38/day
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