New York facilities
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Mutt Hutt

238 W 72nd St, New York, NY 10023

4.8
31 Google reviews
Cage-freeStaff overnightSmall dog areaAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Mutt Hutt is a cage-free dog boarding and daycare facility on NYC's Upper West Side offering overnight stays ($86-96/night) and daycare ($46-70/day). They feature two spacious playrooms separated by dog size, 24/7 overnight staff supervision, and require all dogs to be spayed/neutered with current vaccinations and a free temperament evaluation.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7:30 AM - 8 PM
Pick-up hours:7:30 AM - 8 PM
Checkout time:12pm
Billing method:Per 24h

Cancellation & Deposits

Holiday surcharge — $10/day

Care & Play

Group play
Daily updates — Free
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required - dogs not neutered or spayed cannot be accepted
Temperament test fee:Free

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — 25% off 2nd dog
Senior dog accommodations

What Reviews Say

31 reviews analyzed

Mutt Hutt is highly regarded for its 'living room' atmosphere and exceptionally affectionate staff who treat dogs like family. While the vast majority of owners report happy, tired dogs and appreciate the photo updates, there is one significant red flag regarding an unreported injury and a subsequent failure by management to follow through on a promised vet bill reimbursement.

Dog happiness
5.0
Staff
5.0
Cleanliness
4.8
Drop-off / pickup
4.8
Facility
4.7
Value
4.5
Communication
4.2
Safety
3.5

People love

Photo/Video Updates(5)Home-like Environment(4)Staff Attentiveness(8)

Staff shoutouts

Ming(4 mentions)

Worth noting

Unreported injury and failure to fulfill promised reimbursement

“I noticed that his ear was bleeding significantly... my dog needed emergency stitches for what the vets determined was a deep bite. It is deeply problematic that the employees either missed the attack, chose not to tell me, or worse - both.”

Lack of live video feed

“My only quibble is that it would be nice if they has a live video feed that I could log in to.”

Unresponsive management regarding incidents

“It is now almost two months and many unanswered phone calls, texts, and voicemails later, I have yet to see a refund.”

Owner replies to 29% of reviewswarm tone12 repeat customers

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities8 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$86–$96/night

Daycare

$46–$70/day

Contact

Visit Website+1 646-864-0029Get directions to 238 W 72nd St, New York, NY 10023

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