Mutts n Pups Doggy Daycare
845 Merivale Rd, Ottawa, ON K1Z 5Z7
Overview
Mutts n Pups Doggy Daycare is a cage-free, open concept dog daycare located in Westboro Village, Ottawa. The facility features a huge outdoor secure play space, central AC, separate lunch area, and comfy beds for nap time. The owner emphasizes a strict enrollment policy and provides supervision at all times, with special attention given to younger puppies and older dogs.
Amenities & Policies
Policies & Details
Care & Play
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What Reviews Say
39 reviews analyzedMutts n Pups is highly regarded for its ability to socialize dogs, with many owners reporting their pets return home happy and thoroughly exhausted. The facility is praised for its cleanliness and the frequent photo updates provided to owners. However, while the general staff is loved, there is a notable friction point regarding the owner's communication style when dealing with high-anxiety dogs or policy violations, which has led to a few highly negative interactions.
People love
Staff shoutouts
Worth noting
Owner-client conflict and unprofessional verbal conduct
“I received a very nasty and condescending call from Amanda, the owner, who proceeded to cuss me out!”
Owner temperament/Professionalism(3 mentions)
“But owner is VERY unprofessional and highly disrespectful. Don't recommend!”
Inability to handle high-anxiety dogs
“After two hours, they called me to kick her out for crying... claiming our dog required a personal staff member... or she was a public danger.”
Top Rated
4.6 stars from 39+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 39 reviews.
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