Brooklyn facilities
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My Best Buddies

8 Bay Ridge Ave, Brooklyn, NY 11220

4.3
34 Google reviews
Cage-freeStaff overnightGroomingOvernight potty breaks

Overview

My Best Buddies is a cage-free dog boarding and daycare facility in Brooklyn, NY offering attended overnight boarding, daycare, dog walking, and grooming services. The facility emphasizes a stress-free, cage-free environment with 24/7 staff availability and accommodates senior dogs and various dietary needs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Checkout time:12pm
Late pick-up fee:$25 per week
Billing method:Per 24h

Cancellation & Deposits

Cancellation penalty:$25 per week late charge for owners who do not pay fees at time of pickup
Holiday surcharge — $10 per hour with a minimum of $50

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Extras

Senior dog accommodations
Owner operated

What Reviews Say

33 reviews analyzed

My Best Buddies is a highly-regarded 'mom and pop' facility praised for its nurturing, family-like environment that excels at socializing anxious or shy dogs. While regular boarders and daycare users report exceptional care and frequent photo updates, there is a significant disconnect with prospective customers regarding website accuracy and initial phone etiquette. The owner is fiercely protective of the animals, which manifests as both a strength (safety) and a weakness (perceived rudeness to humans).

Dog happiness
4.8
Communication
4.5
Value
4.5
Staff
4.2
Safety
4.2
Facility
4.0
Drop-off / pickup
3.5

People love

Anxious/Shy dog transformationPersonalized 'Family' CareUpdates and Photos

Staff shoutouts

Theresa(5 mentions)

Worth noting

Staffing/Attendance concerns

“No one was in the business around 8 pm... if nobody is there to watch my pup then that is dangerous.”

Aggressive/Rude gatekeeping

“I asked if I could come in to see how it works and she told me no and slammed the door in my face.”

Website inaccuracies/False advertising

“Called up to see if I needed to make an appointment to get my cats nail trimmed and they said they didn’t do it but on the website it says nail cat trim.”

Rude phone/initial interactions

“The lady who answered the phone didn't know what a self-wash was... then she hung up on me.”

Owner replies to 30% of reviewsdefensive tone7 repeat customers

At a Glance

Google rating
4.3/ 5
Review scoreInsufficient topic coverage
Amenities4 of 14
Reviews34
Repeat customersNumber of reviews that mention returning or being a regular customer.7

Pricing

Boarding

$70/night

Daycare

$40–$70/day

Contact

Visit Website+1 347-560-6763Get directions to 8 Bay Ridge Ave, Brooklyn, NY 11220

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