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National Barks Pet Resort

Name: National Barks Pet Resort
Address: 806 Lillington Hwy, Spring Lake, NC 28390, Spring Lake, NC, 28390.0, US
Telephone: +1 910-292-9319
Rating: 4.7

806 Lillington Hwy, Spring Lake, NC 28390

4.7

21 Google reviews

GroomingTrainingOnline booking

Overview

National Barks Pet Resort is a fear-free dog boarding and daycare facility in Spring Lake, NC offering various cabin sizes ($45-$110/night), day camp ($25/day), and training services. They emphasize positive-based handling with no adverse techniques and provide additional services like grooming (bath packages $25-$50) and board & train programs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Bordetella, Distemper/Parvo, Lepto, Negative Fecal

Policies & Details

Hours & Billing

Drop-off hours:6:00 AM - 9:00 AM M-F

Pick-up hours:3:00 PM - 6:00 PM M-F, 5:00 PM - 7:00 PM Sat-Sun

Checkout time:9:00 AM

Late pick-up fee:$25 Day Camp charge for afternoon and weekend boarding pick-ups; $30 convenience fee for drop-offs/pickups outside daytime business hours

Cancellation & Deposits

Cancellation penalty:50% No Show fee for no show/no notice reservations

Care & Play

Group play

Solo play

Comfort items allowed

Feeding policy:Owner provides food or provided at cost for long-term boarding

Safety & Emergency

Emergency vet protocol:On call

Extras

Multi-dog discount — 25% off second and third dog staying in the same cabin

What Reviews Say

21 reviews analyzed

National Barks Pet Resort enjoys overwhelmingly positive reviews with 19 out of 21 reviews giving 5 stars. Dogs are described as exhausted, happy, and excited to return. Staff receive consistent praise for being kind, welcoming, and genuinely caring. One isolated incident of boarding hygiene issues (urine-soaked beds) and a complaint about credit card surcharges represent the only negative feedback. The facility is praised for cleanliness and professionalism, with strong repeat customer loyalty.

Dog happiness

5.0

Staff

5.0

Facility

4.5

Drop-off / pickup

4.5

Cleanliness

4.0

Value

4.0

People love

Staff kindness and caring(12)Dog happiness/exhaustion after visits(10)Clean facility(4)Excellent communication/picture updates(2)

Staff shoutouts

Jessica(3 mentions)GabbySierraKirstinKayla

Worth noting

Dogs' beds and dogs smelled like urine after boarding - suggests inadequate bathroom breaks or poor hygiene monitoring

“both of their doggy beds were wet and smelled like urine and both of my dogs smelled like urine”

Credit card surcharge

“They charge an extra 3% on your credit card, yet won't take checks”

Boarding hygiene issues

“both of their doggy beds were wet and smelled like urine and both of my dogs smelled like urine. I had to throw away the beds when I got home and bathe both dogs.”

Top Rated

4.7 stars from 21+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 21 reviews.

At a Glance

Google rating

4.7/ 5

Review scoreInsufficient topic coverage

Amenities3 of 14

Reviews21

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$35–$110/night

Daycare

$25–$75/day

Contact

Visit Website +1 910-292-9319 806 Lillington Hwy, Spring Lake, NC 28390

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