Nooshy Bloor West Village

Dog escaped facility into traffic

“improperly handle him causing him to bolt out both doors in the busy intersection.”

Medical neglect/Injury during boarding

“fed her half a cup of food a day, even though we provided instructions for 6 cups... picked up our dog fairly dazed and weak.”

Physical injury (bloody paws)

“My dog came home after being there for 3 days with bloody paws and no voice left.”

Grooming quality and hidden fees(5 mentions)

“they added a “handling fee” after the fact... grooming job on both of my dogs was sloppy.”

Excessive crating during daycare(2 mentions)

“She has spent most of her time in a crate... they kept giving her “breaks” because she was bothering the sleeping dogs.”

Inability to handle anxious dogs for grooming(3 mentions)

“The groomer had him for maybe 10 minutes, called for a muzzle and then said they couldn't do it because he tried to bite.”