New York facilities
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NYC PETCARE

415 W 24th St, New York, NY 10011

5.0
34 Google reviews
Cage-freeStaff overnightAccepts puppiesReactive breeds OKMedication adminOvernight potty breaks

Overview

NYC Petcare is a home-based pet care service in Manhattan offering boarding in private apartments (no crates, no other pets), dog walking, and pet sitting. The owner Jennifer and her team of 4 providers emphasize personalized, cage-free care where pets sleep in the caregivers' beds and receive individual attention. They accommodate dogs that don't do well with other dogs, administer medication, and provide free daily photo updates.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Cancellation & Deposits

Holiday surcharge

Care & Play

Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

34 reviews analyzed

NYC Petcare maintains an exceptional reputation, characterized by universal 5-star feedback and a high volume of long-term clients, some spanning over 20 years. The facility and its lead, Jennifer, are specifically praised for their expertise with high-needs animals, including paralyzed pets, senior dogs requiring medication, and shy cats. Key themes across reviews include high-quality communication through photo updates and a unique ability to bond with difficult or aggressive animals.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0

People love

Special Needs & Medical Care(5)Updates and Photos(14)Trust with Difficult/Shy Pets(6)Reliability/Last Minute Flexibility(9)

Staff shoutouts

Jennifer(28 mentions)Yvette(2 mentions)Mallory(2 mentions)Deb
Owner replies to 100% of reviewswarm tone12 repeat customers

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities6 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website+1 347-248-0276Get directions to 415 W 24th St, New York, NY 10011

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