One Lucky Pup
11607 Reames Rd, Charlotte, NC 28269
Overview
One Lucky Pup is a locally-owned dog boarding and daycare facility in Charlotte, NC with two locations (Northlake and Charlotte). They offer daycare, boarding, grooming, and training services. Dogs must be at least 4 months old, have current vaccinations (rabies, distemper/parvo, bordetella), and pass a temperament evaluation before acceptance. The facility runs an open play environment with group play and provides daily text report cards with photos.
Amenities & Policies
Required vaccinations: Rabies, distemper/parvo, bordetella
Policies & Details
Care & Play
Requirements
Extras
What Reviews Say
253 reviews analyzedOne Lucky Pup is highly regarded for its enthusiastic staff and exceptional communication via daily photo report cards, which provide significant peace of mind to owners. While the facility excels in daycare and boarding socialization, there are recurring frustrations regarding grooming wait times and occasional reports of paw pad injuries from rough play. Overall, it is a trusted local business with a very high rate of repeat customers who appreciate the personalized care for their dogs.
People love
Staff shoutouts
Worth noting
Injuries/Medical issues (Torn paw pads, infections)
“one of them was limping. We were told that he tore his pads while playing rough... saw that they were badly torn, and took a trip to the emergency vet.”
Grooming dissatisfaction/Shaving without consent
“specifically told the lady I did not want him to look like a naked mole rat... she specifically told me just an inch would be taken off... she was just going to shave him down.”
Grooming wait times/Overbooking(3 mentions)
“took over 6 hours for him to get groomed... I could tell that day the groomer overbooked her appointments.”
Strict/Inconvenient pickup policies(2 mentions)
“I was told that I would have to wait until 1:30 or pay a $15 fee - for picking them up early.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.7 stars from 270+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 270 reviews.
At a Glance
Min puppy age
4 months
Pricing
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