Brooklyn facilities
🐕

OnePupTwoPup Dog Grooming

884 Hendrix St, Brooklyn, NY 11207

4.9
145 Google reviews
GroomingOnline booking

Overview

OnePupTwoPup is a black-owned pet grooming business in Brooklyn, NY operated by Genny, a professional groomer with over 6 years of experience. While the facility offers grooming, bathing, and boarding services, the website provides minimal details about their boarding/daycare operations, focusing primarily on cosmetic grooming services.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

140 reviews analyzed

OnePupTwoPup Dog Grooming is an exceptionally well-reviewed facility with 124 out of 140 reviews being 5-star ratings. Customers consistently praise Genny (the owner) and her staff for treating dogs like family, maintaining a clean facility, and providing professional grooming services. The business excels with anxious dogs and offers convenient pick-up/drop-off services. Three negative reviews exist: one about color services not meeting expectations, one unverified claim about ear cleaning causing deafness, and one about a missed appointment. The owner responds professionally to all reviews, including negative ones, demonstrating strong customer engagement.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
4.8
Communication
4.8
Drop-off / pickup
4.8
Safety
4.5
Value
4.5

People love

Staff treats dogs like family(45)Clean facility(25)Professional and skilled grooming(40)Great with anxious/difficult dogs(15)Reasonable prices(12)Pick-up and drop-off service(8)

Staff shoutouts

Genny(85 mentions)Geny(12 mentions)Erica(8 mentions)Jenny(5 mentions)Mya(2 mentions)Skylar

Worth noting

Potential ear cleaning causing ear infection and deafness claim

“A few days later my dog was very uncomfortable rubbing her ears... After a couple of days of coming from vet and getting treated my dog is deaf and doesn't respond to noises like calling her names or even the vacuum.”

No-show/missed appointment

“Scheduled an appointment with her and she did not answer when I arrived. Sent me to a housing complex in the middle of Brownsville and wouldn't pick up.”

Color services not matching expectations

“I wanted her ears and tail colored a deeper pink... neither of those requests were respected. The color came out uneven and much lighter than what I asked for.”

Unexpected extra charges

“They charged an extra 50% because they said my yorkie was difficult.”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone78 repeat customers

Top Rated

4.9 stars from 145+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 145 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities2 of 14
Reviews145
Repeat customersNumber of reviews that mention returning or being a regular customer.78

Pricing

Contact facility for pricing

Contact

Visit Website+1 929-208-7907Get directions to 884 Hendrix St, Brooklyn, NY 11207

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Brooklyn

🐕

Brooklyn Pet Spa Pet Grooming Brooklyn

Brooklyn, NY

4.5· 537 reviews
Cage-freeGroomingOnline booking

Contact for pricing

View Details
🐕

Animal Loving Care

Brooklyn, NY

4.9· 416 reviews
Cage-freeStaff overnightOutdoor yardSmall dog areaAccepts puppies+4 more

Contact for pricing

View Details
🐕

DIGS Canine Hotel Spa & Daycare

Brooklyn, NY

4.9· 402 reviews
Live webcamStaff overnightAccepts puppiesGroomingClimate controlled+2 more

From $85/night

View Details