Opie’s Outpost

Nail trim injury resulting in dog needing digit amputation

“When I got home, I noticed his nail was bleeding... I took him to the vet, they explained he developed an infection... they said he needed to get his digit removed. Over a nail that was trimmed too short.”

Overcrowding concerns - too many dogs in facility

“I really don't think their facilities are big enough for the number of dogs they cram in there.”

Kennel cough infection contracted at facility

“Last time he visited he got kennel cough here.”

Excessive wait times (5-7 hours for grooming)(4 mentions)

“They kept him for a very long time... almost 6 hours... I brought my dog in at 2 and he was not released until 7.”

Incomplete grooming services(2 mentions)

“They missed under his armpits, and they refused to cut his nails (the entire reason i went to the groomers).”

Rude staff behavior(3 mentions)

“Owner and staff were incredibly rude... Incredibly rude staff. Not caring of animals.”

Not following owner instructions

“They did not follow any of our instructions for grooming.”