Florence facilities
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Palmetto Pawz Doggie Daycare

2523 W Palmetto St, Florence, SC 29501

4.7
30 Google reviews
Accepts puppiesMedication adminGroomingTraining

Overview

Palmetto Pawz is a dog daycare and boarding facility in Florence, SC offering overnight boarding at $45/night (includes weekday daycare), dog daycare, grooming, and training services. They require dogs to be spayed/neutered by 7 months, up to date on vaccinations including Bordatella, and offer group play with individualized attention.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordatella, flea/tick preventatives, heartworm preventatives

Policies & Details

Hours & Billing

Drop-off hours:7am-6:30pm Mon-Fri; 10am-12pm Sat-Sun
Pick-up hours:7am-6:30pm Mon-Fri; 10am-12pm Sat-Sun
Late pick-up fee:$5 per minute after 6:30pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:No refund if cancelled 72 hours prior; 50% refund if cancelled more than 7 days out
Deposit required — 50% of reservation if more than 7 days out, full amount if less than 7 days out
Holiday surcharge

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food in individual zip loc bags for each serving plus one extra day

Requirements

Spay/neuter policy:Required at 7 months of age or older

Extras

Multi-dog discount — $5 off per additional dog
Owner operated

What Reviews Say

28 reviews analyzed

Palmetto Pawz enjoys an exceptional reputation with 23 of 28 reviews giving 5 stars. Customers consistently praise the staff's genuine love for dogs, excellent grooming services (especially Lizzie), and the warm, caring environment. The only notable concerns are a tour denial policy that frustrated one prospective customer and a breed restriction policy. Owner responds to nearly 90% of reviews within a day with professional, warm gratitude.

Dog happiness
4.9
Staff
4.8
Facility
4.8
Communication
4.0
Safety
3.5

People love

Staff love and care for dogs(8)Excellent grooming services(3)Dogs enjoy staying there(5)Warm, welcoming atmosphere(4)

Staff shoutouts

Lizzie(2 mentions)NatashaSamantha

Worth noting

Tour denied to prospective customer - potential transparency concern

“When we get there the owners boyfriend said they didn't do tours and the 2 girls working there looked shocked. Anyway long story short we didn't get to look at the place”

No tours allowed - policy frustration

“Why would you tell a possible customer you can't get a tour?”

Breed restrictions (pit bulls not accepted)

“Just to save some time in advance, they don't accept pit bulls.”

Owner replies to 89% of reviewsAvg response: 1dprofessional tone18 repeat customers

Top Rated

4.7 stars from 30+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 30 reviews.

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities4 of 14
Reviews30
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$45/night

Contact

Visit Website+1 843-702-5002Get directions to 2523 W Palmetto St, Florence, SC 29501

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