Pamper My Pet Grooming Salon

Physical injury during grooming (cuts to sensitive areas)

“they traumatized my poor puppy and cut his balls leaving him bleeding and in pain.”

Poor handling of medical incidents/denial of responsibility

“The manager was not really concerned until she noticed I was extremely frustrated and then suggested I go purchase a cone and Neosporin.”

Communication and Answering Service(3 mentions)

“They use an answering service filled with rude people... I was hung up on THREE times.”

Pricing disputes/Unexpected charges(2 mentions)

“took my dog one price then go and Pick him up another price they give your dog extra services u didn’t ask for”

Long wait times/Incomplete service(2 mentions)

“He was gone for almost 4 hours and only received a shampoo... I was informed that he wasn’t cooperating.”