Pappy's Pet Lodge - Richardson

Severe medical neglect/unrecognized illness

“They weighed him and he weighed 5.2lbs. That's 2lbs lost in a mere 7 days... Once there they did bloodwork and said he was in acute kidney failure.”

Physical mishandling observed on webcam

“When the dog tried to get up the man put him back down with his foot... reached back and popped him on the butt.”

Injuries/Bite wounds

“The last time, the bite wound was a large gash that took a couple weeks to heal completely.”

Lack of water in play areas

“I wish the dogs had water bowls in the play rooms. I signed my dog up for extra water breaks but she’s still seemingly dehydrated.”

Understaffing

“The place is understaffed and it shows. One employee was working between 2 rooms constantly watching the other room through the window.”

Kennel Cough

“Both of my dogs came home with kennel cough after their stay.”