Durham facilities
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Park Vet Boarding & Spa

729 W North Carolina 54, Durham, NC 27713

4.6
7 Google reviews
GroomingOnline booking

Overview

Park Vet Boarding & Spa is a boarding service operated by Park Veterinary Hospital & Urgent Care in Durham, NC. As part of an AAHA-accredited veterinary hospital, the facility offers boarding for dogs and cats with cat condos on a separate floor from dogs. The boarding facility shares the veterinary hospital's accolades, including being voted Durham's top veterinarian for 11 years. Since it's integrated with a full-service veterinary hospital, pets have access to on-site emergency veterinary care if needed.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

7 reviews analyzed

Overall sentiment is highly positive with 6 of 7 reviews giving 5 stars. Staff members (Irene, Arianna, Hogan) receive consistent praise for their genuine care, especially with nervous or traumatized dogs. One negative review highlights serious concerns about basic care (hydration, medication, feeding) for a dog with special needs, representing a significant red flag. The facility is praised for cleanliness and value, with multiple repeat customers indicating general satisfaction.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
4.5
Value
4.5
Safety
2.0

People love

Staff compassion and bonding with dogs(4)Clean, well-maintained facility(2)Reasonable pricingKnowledgeable staff

Staff shoutouts

Irene(2 mentions)Arianna(3 mentions)Hogan

Worth noting

Inadequate hydration monitoring - water bowl not refilled, dog drank heavily immediately upon return

“as soon as we got home she drank about a quart of water, which tells me her bowl was not being refilled often enough at the kennel”

Missed medication administration - allergy pill not given

“She was not given one of her allergy pills”

Incorrect feeding portions - 2 cups of food not provided

“We also noticed that she hadn't been given 2 cups of the food we left with her”

Medication/feeding oversight

“She was not given one of her allergy pills...she hadn't been given 2 cups of the food we left with her”

Water/hydration management

“her bowl was not being refilled often enough at the kennel”

Staff attention to belongings

“we had to ask the staff to retrieve almost half of her belongings they hadn't collected in her container”

Owner replies to 14% of reviewsAvg response: 1dwarm tone3 repeat customers

At a Glance

Google rating
4.6/ 5
Review scoreInsufficient topic coverage
Amenities2 of 14
Reviews7
Repeat customersNumber of reviews that mention returning or being a regular customer.3

Pricing

Contact facility for pricing

Contact

Visit Website+1 919-213-7021Get directions to 729 W North Carolina 54, Durham, NC 27713

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