Paw Oasis Pet Resort

Bite incidents and liability disputes

“During your dog’s stay, he unfortunately bit a team member during routine handling... we informed you that we would not be able to accept your dog for future services.”

Allegations of physical force by staff

“saw a trainer kick one of the dogs (not ours). When we brought it up with a manager they claimed that the dog belonged to the trainer.”

Dogs left overnight due to communication/scheduling errors

“no one called me or texted and when I went by at 6:45PM they were closed... my pup was clearly and completely DISTRAUGHT.”

Aggressive upselling and complex pricing(6 mentions)

“Extremely excessive amount of upsell attempts. The booking website has you scroll through dozens of upsells.”

No group play on Sundays despite full boarding rates(3 mentions)

“No play on Sundays... it strongly sways me to place my dog at other places that he won’t be miserable (especially for the price you pay!)”

Grooming quality and unexpected shaving(4 mentions)

“My poor pup's eyes are completely shaved, they cut off all his eyelashes, and they completely butchered the 'teddy bear' cut.”